Privacy Policy for Instant Assistant

Effective Date: February 6th, 2025

1. Introduction

Welcome to Instant Assistant. Instant Assistant ("us", "we", or "our") is operated by Mind Squared LLC, located at 30 N Gould St Ste 29330, Sheridan, WY 82801, USA. Our platform provides various digital assistant services.

This Privacy Policy explains how we collect, use, safeguard, and disclose information obtained from your use of our platform.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

2. Definitions

• SERVICE: The Instant Assistant platform operated by Mind Squared LLC.
• PERSONAL DATA: Any information that identifies an individual.
• USAGE DATA: Data collected automatically through service usage or infrastructure operations (e.g., page visit duration).
• COOKIES: Small files stored on your device to enhance service functionality.
• DATA CONTROLLER: The entity determining the purposes and methods of processing personal data. In this case, we act as the Data Controller.
• DATA PROCESSORS (SERVICE PROVIDERS): Third parties processing data on behalf of the Data Controller.
• DATA SUBJECT: An individual whose Personal Data is being processed.
• USER: Any individual using our service.

3. Information Collection and Use

We collect various types of information to improve and provide our services effectively. We use Clerk for authentication and user management. For more details, see the Clerk Privacy Policy.

4. Types of Data Collected

• Personal Data: This includes your email address, name, and other identifiers you provide.
• Usage Data: This includes browser types, pages visited, and interactions with the service.
• Cookies and Tracking Data: We use cookies and tracking technologies to enhance user experience.

5. Use of Data

We use collected data for purposes such as:

• Service improvements and maintenance
• Customer support
• Notifying users about service changes
• Analyzing service usage
• Fraud prevention and security monitoring
• Compliance with legal obligations

6. Retention of Data

We retain Personal Data only as long as necessary for outlined purposes. Usage Data is stored for internal analysis, security enhancement, and service improvement.

7. Transfer of Data

Your information may be stored and processed outside your jurisdiction. We ensure adequate data protection measures in compliance with applicable laws.

8. Disclosure of Data

We may disclose your Personal Data:

• To comply with legal obligations
• To enforce agreements
• To service providers supporting business operations
• With your consent in specific cases

9. Security of Data

We take appropriate security measures to protect your data but acknowledge that no method of transmission over the internet is 100% secure.

10. GDPR Data Protection Rights

For users in the EU/EEA, GDPR grants rights including:

• Access, correction, deletion, or restriction of your data
• Data portability requests
• Objection to data processing
• Withdrawal of consent

To exercise these rights, contact us at kaif.m134@gmail.com.

11. CalOPPA Compliance

As per California Online Privacy Protection Act (CalOPPA), we:

• Allow anonymous site visits
• Clearly state data collection policies
• Notify users of policy changes
• Provide methods to modify personal information

We honor "Do Not Track" browser signals.

12. CCPA Data Protection Rights

If you are a California resident, under the California Consumer Privacy Act (CCPA), you can request:

• Details of collected personal information
• Deletion of personal data
• Information on data sales (we do not sell personal data)

To exercise these rights, contact us at kaif.m134@gmail.com.

13. Service Providers

We use third-party providers for service facilitation, analytics, and support. These providers access Personal Data only to perform tasks on our behalf.

14. Analytics

We use analytics services such as:

• Google Analytics: Tracks site usage and traffic. More details: Google Privacy Policy.
• Vercel Analytics: Privacy-focused analytics. More details: Vercel Privacy Policy.

15. CI/CD Tools

We may use CI/CD services such as GitHub Actions for automated development processes. Details: GitHub Privacy Policy.

16. Payments

We use third-party payment processors like Stripe for transactions. Your payment details are handled securely per PCI-DSS compliance. More details: Stripe Privacy Policy.

17. Links to Third-Party Sites

Our service may contain links to external sites. We are not responsible for their content or privacy practices.

18. Changes to This Privacy Policy

We may update this policy periodically. Changes take effect immediately upon posting. We recommend reviewing this page regularly.

19. Contact Us

For any questions regarding this Privacy Policy, contact us at kaif.m134@gmail.com.